Privacy Policy
Effective Date: [12/7/2025]
This Privacy Policy explains how the
Truck Koi User app
("we", "us", or "our") collects, uses, and
protects your information when you use our mobile application.
1.
Information We Collect
- Location Data:
We collect your location to help select pickup and drop-off points and to show nearby lorries. Location data is not tracked in the background. - Personal Information:
Information such as your name, phone number, and booking details is collected for account setup and service fulfillment. - Photos and Files:
We may request access to your device's camera and storage to allow uploading of photos (e.g., for profile setup or document verification). - Payment Information:
Payments are securely processed through third-party providers (e.g., SSLCommerz, Razorpay). We do not store your payment card details. - Device Information:
We collect information such as your device model, OS version, and unique identifiers to support analytics, crash reports, and debugging.
2.
How We Use Your Information
- To provide and enhance our services
- To process bookings and payments
- To communicate with you (e.g., via push notifications
using OneSignal)
- For performance monitoring and analytics (e.g., via
Firebase)
- To comply with legal and regulatory obligations
3.
Sharing of Information
- With Service Providers:
We share your information with trusted third-party providers (e.g., payment gateways, analytics services, push notification platforms) only as needed for our services. - For Legal Compliance:
We may disclose your information where required by law, regulation, or legal process. - No Advertising Sharing:
We do not share your data with advertisers or for marketing purposes.
4.
Permissions We Use
To operate effectively, our app
requests the following permissions:
- Location:
To select pickup/drop-off locations
- Camera:
To capture profile or document images
- Storage:
To upload and store files
- Phone:
To initiate calls within the app
- Internet:
For network communication
5.
Data Security
We take appropriate security
measures to protect your data. All payment processing is handled by secure
third-party services.
6.
Children’s Privacy
Our app is not intended for
children under 13 years old. We do not knowingly collect personal data from
children.
7.
Changes to This Privacy Policy
We may revise this Privacy Policy
from time to time. All updates will be reflected within the app under this
section. Please review periodically.
8.
Contact Us
If you have any questions or
concerns regarding this Privacy Policy, please contact us at:
? Email: Trucklagbe@gmail.com