Terms & Conditions
Effective Date: [Insert Date]
These Terms & Conditions
("Terms") govern your use of the Truck Koi User mobile application ("App",
"we", "us", or "our"). By accessing or using the App,
you agree to be bound by these Terms. If you do not agree, please do not use
the App.
1.
Use of the App
- The App allows users to book lorries for moving goods
and transportation purposes.
- You agree to use the App only for lawful purposes and
in accordance with these Terms.
- You must be at least 18 years old or the age of
legal majority in your jurisdiction to use the App.
2.
User Account
- To access certain features, you may need to create an
account.
- You agree to provide accurate and complete information when
registering.
- You are responsible for maintaining the confidentiality
of your account credentials.
- We reserve the right to suspend or terminate your
account if any false or misleading information is provided.
3.
Booking and Payment
- All bookings are subject to availability and
confirmation.
- Payments are processed securely via third-party payment
gateways (e.g., SSLCommerz, Razorpay).
- We do not store or have access to your credit/debit
card details.
4.
Cancellations and Refunds
- Cancellation policies may vary depending on the service
provider.
- Refunds (if applicable) will be processed in accordance
with the cancellation policy shown during booking.
- We reserve the right to deny a refund in cases of
misuse or violation of these Terms.
5.
User Conduct
You agree not to:
- Use the App for any illegal or unauthorized purpose
- Interfere with or disrupt the App's functionality
- Upload harmful, misleading, or abusive content
- Attempt to gain unauthorized access to our systems
Violation of these terms may result
in account suspension or legal action.
6.
Intellectual Property
- All content in the App (e.g., logos, text, graphics) is
owned by us or our licensors and is protected by copyright and trademark
laws.
- You may not reproduce, modify, or distribute any part
of the App without prior written permission.
7.
Limitation of Liability
- We are not liable for any damages or losses resulting
from the use of the App, including service delays, third-party actions, or
technical issues.
- All services are provided on an "as-is" and "as-available"
basis.
8.
Third-Party Services
- The App may include links or integrations with
third-party services (e.g., payment gateways, location providers).
- We are not responsible for the privacy practices or
content of third-party services.
9.
Changes to the Terms
We may update these Terms from time
to time. Any changes will be effective when posted within the App. Continued
use of the App means you accept the updated Terms.
10.
Termination
We reserve the right to suspend or
terminate your access to the App at our sole discretion, with or without
notice, if we believe you have violated these Terms.
11.
Governing Law
These Terms are governed by the laws
of [Insert Country/Region], without regard to its conflict of law principles.
12.
Contact Us
If you have any questions about
these Terms & Conditions, please contact us at:
? Email: [Insert Contact Email]
Reminder:
Update the placeholders:
- Effective Date
- Contact Email
- Governing Law
(e.g., Bangladesh)